"What distinguishes one roofing company from all the others?
What makes one company stand head and shoulders above the crowd? An ethical approach in business."
ETHICS: HOW DO YOU GET THEM, KEEP THEM AND MEASURE THEM?
When you look into the eyes of any Castro employee, no matter if that employee happens to be:
- A masked man on a roof
- A consultant determining what's causing your commercial roofing problems and how best to solve them
- An estimator in front of his computer determining fair prices for your "Good – Better – Best" solution options
- The receptionist who greets you in our office or on the phone
- A Castro company officer sitting at your meeting room table negotiating a fair and equitable contract to solve your roofing problems and protect your physical assets,
or any one of the many other committed people who make us who we are, you don't just see the individual, you see Castro Roofing of Texas. Whether or not a company is ethical often comes down to company employees making the right decisions at the right times, consistently over time. That can't be left to any particular individual or situation. It must be engrained!
CASTRO'S COMMITMENT TO ETHICAL CONDUCT AND PRACTICES BY ITS EMPLOYEES IS EXEMPLIFIED BY:
- Being a member of Certified Contractors NetWork (CCN) since 2002 www.contractors.net. This is an association of contractors of all types committed to the improvement of its members through the improvement of their business practices.
- Making its
Core Values more than just a plaque on the wall, but engraining them into the fabric of Castro Roofing.
- Empowering employees through their ownership of ideas, solutions, and decision-making responsibilities.
- Demanding respect, both inside and outside the company, for all the differences that make people and situations unique.
- Encouraging employee personal and professional growth opportunities be seized and incorporated.
- Maintaining a collegial atmosphere so that Castro Roofing is better than the sum of its parts.
ETHICS MEASURED
In 2002 and 2003, Castro Roofing of Texas earned the Greater Dallas Business Ethics Award for upholding the highest standards of business ethics in the Greater Dallas area. That doesn't happen simply because someone high up in the organization says it's so. It happens when words and actions meet over and over again, and the recipients of the benefits of such high standards take the time to say so (link to reference letters). They are among Castro's very best clients. That doesn't happen by chance. Without being an ethical company, that can't happen at all. |
